Terms of service
Welcome to Zahia. By visiting our website or placing an order, you agree to the following Terms of Service.
Our products
Zahia offers high-end outfits selected with care and prepared with attention to quality and detail. We aim to provide elegant pieces that reflect a refined boutique experience.
We make every effort to display our products as accurately as possible. However, product colors, fabric appearance, and details may slightly vary depending on your screen settings, lighting, and device display.
Orders
When you place an order, you are making an offer to purchase the selected item. Zahia reserves the right to accept, reject, cancel, or modify any order if necessary, including in cases of product unavailability, incorrect pricing, incomplete payment, or suspected misuse.
After placing your order, you may receive a confirmation by email or through our available communication channels.
Billing and payment methods
For local orders, Zahia may offer Cash on Delivery as a payment method.
Zahia also accepts Wish Pay for both local and international orders, where available.
For international orders, payment may be required before shipment. Orders will only be processed once the payment is confirmed.
Customers are responsible for ensuring that billing, delivery, and contact information are accurate and complete. Zahia is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.
Prices and availability
All prices are listed in the currency shown at checkout. Prices, offers, and product availability may change without prior notice.
Shipping fees, customs duties, taxes, and any additional charges may apply depending on the delivery location and selected payment or shipping method.
Shipping and delivery
Shipping and delivery are subject to our Shipping Policy. Delivery timelines are estimates and may vary depending on the destination, courier, customs procedures, public holidays, or circumstances outside our control.
Returns and refunds
Returns and refunds are handled according to our Return and Refund Policy. Items must meet the return eligibility conditions stated in that policy.
Product care
Customers are responsible for following any product care instructions provided with the item. Zahia is not responsible for damage caused by misuse, improper washing, alteration, or failure to follow care instructions.
Limitation of liability
Zahia shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, products, shipping services, or payment methods, to the fullest extent permitted by applicable law.
Changes to these terms
We may update these Terms of Service from time to time. Any changes will be posted on this page, and continued use of our website means that you accept the updated terms.
Contact information
For any questions about these Terms of Service, please contact us at: